Cancellation policy

Cancellation Policy

At Hossam Mansour’s website, we understand that sometimes plans change. That’s why we’ve created a cancellation policy that’s transparent and fair for our customers.

Booking Cancellation:

  • For services subscription through our website, you may cancel your subscription after 10 days before the scheduled appointment without any penalty.
  • Cancellations made within [14] days/hours of the scheduled appointment may be subject to a cancellation fee of 0% of the total service cost.
  • Same-day cancellations may be charged the full service fee.

Refunds:

  • Refunds for cancelled bookings will be issued within business days to the original payment method.

Changes to Bookings:

  • We understand that schedules can change unexpectedly. If you need to modify your booking, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability.

Exceptions:

  • In cases of emergencies or unforeseen circumstances, we may waive the cancellation fee at our discretion. Please reach out to us directly to discuss your situation.

No-Shows:

  • If you fail to show up for your scheduled appointment without prior notice, you will be charged the full service fee.

Contact Us:

  • If you have any questions about our cancellation policy, please don’t hesitate to contact us at support@hossammansour.com